Softpaq Solution: SP2038 File Name: READIIC.EXE Title: Armada 1100 Utility to Clean Non-volatile Memory Version: 1.00 Rev A CATEGORY: Diagnostics/Setup EFFECTIVE DATE: 10 August 1996 PRODUCTS AFFECTED: Armada 1100 Family ONLY OPERATING SYSTEM: Windows 3.1x, Windows for Workgroups, Windows 95, Windows NT 3.5x SYSTEM CONFIGURATION: N/A SUPERSEDES: N/A DESCRIPTION: Creates a diskette containing a utility to remove the manufacturing test data that may have been left in the computer's non-volatile memory, resulting in a General Protection Fault when loading the Compaq Diagnostics for Windows application. This Softpaq applies only to the Compaq Armada 1100 family of notebook computers. HOW TO USE: 1. Obtain 1 formatted 1.44 MB diskette. 2. Download the Softpaq to a directory on your hard drive and change to that directory. The file that is downloaded is SP2038.EXE. 3. From that drive and directory, execute the Softpaq file: SP2038 [ENTER] You will be prompted to place the formatted 1.44 MB diskette into a diskette drive to create the diskette. 4. After the diskette is created, you may delete the downloaded file SP2038.EXE if you wish. 5. Insert the newly created diskette in drive A: and power up the system, using the notebook computer's On/Off button. This runs a batch file that corrects the problem if found. If the problem is not found, a message displays. The utility returns to the A:> prompt. Copyright 1996, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.