SOFTPAQ NUMBER: SP2447 PART NUMBER: N/A FILE NAME: PATCH.EXE TITLE: Upgrade Insight Agents for Windows NT VERSION: 3.10 Rev B LANGUAGE: English CATEGORY: Software Solutions/Servers PRODUCTS AFFECTED: All Compaq servers running Compaq Insight Management Agents Version 3.10 for Windows NT OPERATING SYSTEM: Microsoft Windows NT Version 3.51 or 4.0 SYSTEM CONFIGURATION: Running Compaq Insight Management Agents Version 3.10 for Windows NT EFFECTIVE DATE: 15 Oct 1996 ELECTRONIC DISTRIBUTION ALLOWED: Yes SUPERSEDES: N/A PREREQUISITE: Requires a licensed copy of Compaq Insight Management Agents Version 3.10 for Windows NT for each server to be upgraded to Version 3.10 Rev B. DESCRIPTION: Contains patch files to upgrade Compaq Insight Management Agents Version 3.10 for Window NT to Version 3.10 Rev B, which resolves the following issues: - If a Windows NT 4.0 server is rebooted immediately after clearing the EventLog, the Insight Agents service is not able to process and deliver SNMP traps. An event indicating this situtation is entered in the EventLog. It is necessary to reboot the server to re-enable trap processing. - If the NIC Subservice is disabled in the Insight Agents control panel and a product attempts to get NIC information via SNMP, the SNMP service causes a process exception and stops. It is necessary to re-enable the NIC Subservice and reboot the server. HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is SP2447.EXE. 2. From that drive and directory, execute the SoftPaq file: SP2447 [ENTER] The following files should be created: PATCH.EXE PATCH.RTP SP2447.DOC 3. After the files are created, you may delete the downloaded file SP2447.EXE if you wish. 4. Place a diskette with Compaq Insight Agents Version 3.10 for Windows NT in drive A. (Refer to the Compaq Insight Agents for Microsoft Windows NT Users Guide for information on creating a diskette.) 5. Execute the patch program as follows: PATCH A:\ 6. The patch program will update the diskette to Compaq Insight Agents Version 3.10 Rev B for Windows NT. 7. Use this diskette to upgrade your existing Insight Agents. (Refer to the Users Guide for information on upgrading the Insight Agents from diskette.) Copyright 1996, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.