Creative End-User Software License Agreement ============================================ PLEASE READ THIS DOCUMENT CAREFULLY. BY DOWNLOADING THE SOFTWARE, YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THE AGREEMENT, PLEASE DO NOT DOWNLOAD THE SOFTWARE. This is a legal agreement between you and Creative Technology Ltd. and its subsidiaries ("Creative"). This Agreement states the terms and conditions upon which Creative offers to license the software downloaded from this website together with all related documentation and accompanying items including, but not limited to, the executable programs, drivers, libraries and data files associated with such programs (collectively, the "Software"). LICENSE 1. Grant of License. The Software is licensed, not sold, to you for use only under the terms of this Agreement. This License Agreement is your proof of license to exercise the rights granted herein and must be retained by you. As between you and Creative (and, to the extent applicable, its licensors), Creative retains all title to and ownership of the Software and reserves all rights not expressly granted to you. Creative grants to you the right to use all or a portion of this Software provided that (a) the Software is not distributed for profit; (b) the Software is used only in conjunction with Creative's family of products; (c) the Software may NOT be modified; (d) all copyright notices are maintained on the Software; and (e) the licensee/end user agrees to be bound by the terms of this Agreement. 2. For Use on a Single Computer. The Software may be used only on a single computer by a single user at any time. You may transfer the machine-readable portion of the Software from one computer to another computer, provided that (a) the Software (including any portion or copy thereof) is erased from the first computer, and (b) there is no possibility that the Software will be used on more than one computer at a time. 3. Stand-Alone Basis. You may use the Software only on a stand-alone basis, such that the Software and the functions it provides are accessible only to persons who are physically present at the location of the computer on which the Software is loaded. You may not allow the Software or its functions to be accessed remotely, or transmit all or any portion of the Software through any network or communication line. 4. Copyright. The Software is owned by Creative and is protected by United States copyright laws and international treaty provisions. You may not remove the copyright notice from any copy of the Software or any copy of the written materials, if any, accompanying the Software. 5. One Archival Copy. You may make one (1) archival copy of the machine-readable portion of the Software for backup purposes only in support of your use of the Software on a single computer, provided that you reproduce on the copy all copyright and other proprietary rights notices included on the originals of the Software. 6. No Merger or Integration. You may not merge any portion of the Software into, or integrate any portion of the Software with, any other program, except to the extent expressly permitted by the laws of the jurisdiction where you are located. Any portion of the Software merged into or integrated with another program, if any, will continue to be subject to the terms and conditions of this Agreement, and you must reproduce on the merged or integrated portion all copyright and other proprietary rights notices included on the originals of the Software. 7. Network Version. If you have purchased a "network" version of the Software, this Agreement applies to the installation of the Software on a single "file server." It may not be copied onto multiple systems. Each "node" connected to the "file server" must also have its own license of a "node copy" of the Software, which becomes a license only for that specific "node." 8. Transfer of License. You may not transfer your license of the Software to a third party. 9. Limitations on Using, Copying, and Modifying the Software. Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you acquired the Software, you may not use, copy or modify the Software. Nor may you sub-license any of your rights under this Agreement. 10. Decompiling, Disassembling, or Reverse Engineering. You acknowledge that the Software contains trade secrets and other proprietary information of Creative and its licensors. Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you are located, you may not decompile, disassemble or otherwise reverse engineer the Software, or engage in any other activities to obtain underlying information that is not visible to the user in connection with normal use of the Software. In particular, you agree not for any purpose to transmit the Software or display the Software's object code on any computer screen or to make any hard copy memory dumps of the Software's object code. If you believe you require information related to the interoperability of the Software with other programs, you shall not decomplile or disassemble the Software to obtain such information, and you agree to request such information from Creative at the address listed below. Upon receiving such a request, Creative shall determine whether you require such information for a legitimate purpose and, if so, Creative will provide such information to you within a reasonable time and on reasonable conditions. In any event, you will notify Creative of any information derived from reverse engineering or such other activities, and the results thereof will constitute the confidential information of Creative that may be used only in connection with the Software. TERMINATION The license granted to you is effective until terminated. You may terminate it at any time by destroying the Software (including any portions or copies thereof) currently in your possession or control. The license will also terminate automatically without any notice from Creative if you fail to comply with any term or condition of this Agreement. You agree upon any such termination to destroy the Software (including any portions or copies thereof). Upon termination, Creative may also enforce any and all rights provided by law. The provisions of this Agreement that protect the proprietary rights of Creative will continue in force after termination. NO WARRANTY ANY USE BY YOU OF THE SOFTWARE IS AT YOUR OWN RISK. THE SOFTWARE IS PROVIDED FOR USE ONLY WITH CREATIVE'S HARDWARE AND RELATED SOFTWARE. THE SOFTWARE IS PROVIDED FOR USE "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREATIVE DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CREATIVE IS NOT OBLIGATED TO PROVIDE ANY UPDATES OR UPGRADES TO THE SOFTWARE. No distributor, dealer or any other entity or person is authorized to expand or alter this warranty or any other provisions of this Agreement. Creative does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error-free. Any representation, other than the warranties set forth in this Agreement, will not bind Creative. You assume full responsibility for the selection of the Software to achieve your intended results, and for the downloading, use and results obtained from the Software. You also assume the entire risk as it applies to the quality and performance of the Software. Should the Software prove defective, you (and not Creative, or its distributors or dealers) assume the entire cost of all necessary servicing, repair or correction. This warranty gives you specific legal rights, and you may also have other rights which vary from country/state to country/state. Some countries/states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Creative disclaims all warranties of any kind if the Software was customized, repackaged or altered in any way by any third party other than Creative. NO LIABILITY FOR DAMAGES, INCLUDING WITHOUT LIMITATION CONSEQUENTIAL DAMAGES In no event shall Creative or its Licensor's be liable for any damages whatsoever (including, without limitation, incidental, direct, indirect, special or consequential damages, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or inability to use this Software, even if Creative or its Licensor's have been advised of the possibility of such damages. Because some states/ countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. INDEMNIFICATION BY YOU If you distribute the Software in violation of this Agreement, you hereby indemnify, hold harmless and defend Creative from and against any and all claims or lawsuits, including attorney's fees and costs that arise, result from or are connected with the use or distribution of the Software in violation of this Agreement. U.S. GOVERNMENT RESTRICTED RIGHTS All Software and related documentation are provided with restricted rights. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subdivision (b)(3)(ii) of the Rights in Technical Data and Computer Software Clause at 252.227-7013. If you are sub-licensing or using the Software outside of the United States, you will comply with the applicable local laws of your country, U.S. export control law, and the English version of this Agreement. CONTRACTOR/MANUFACTURER The Contractor/Manufacturer for the Software is: Creative Technology Ltd 31, International Business Park Creative Resource Singapore 609921 GENERAL This Agreement is binding on you as well as your employees, employers, contractors and agents, and on any successors and assignees. Neither the Software nor any information derived therefrom may be exported except in accordance with the laws of the U.S. or other applicable provisions. This Agreement is governed by the laws of the State of California (except to the extent federal law governs copyrights and federally registered trademarks). This Agreement is the entire agreement between us and you agree that Creative will not have any liability for any untrue statement or representation made by its, its agents or anyone else (whether innocently or negligently) upon which you relied upon entering this Agreement, unless such untrue statement or representation was made fraudulently. This Agreement supersedes any other understandings or agreements, including, but not limited to, advertising, with respect to the Software. If any provision of this Agreement is deemed invalid or unenforceable by any country or government agency having jurisdiction, that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable, and the remaining provisions will remain in full force and effect. For questions concerning this Agreement, please contact Creative at the address stated above. For questions on product or technical matters, contact the Creative technical support center nearest you. SPECIAL PROVISIONS APPLICABLE TO THE EUROPEAN UNION If you downloaded the Software in the European Union (EU), the following provisions also apply to you. If there is any inconsistency between the terms of the Software License Agreement set out above and the following provisions, the following provisions shall take precedence. Decompilation: You agree not for any purpose to transmit the Software or display the Software's object code on any computer screen or to make any hard copy memory dumps of the Software's object code. If you believe you require information related to the interoperability of the Software with other programs, you shall not decompile or disassemble the Software to obtain such information, and you agree to request such information from Creative at the address listed above. Upon receiving such a request, Creative shall determine whether you require such information for a legitimate purpose and, if so, Creative will provide such information to you within a reasonable time and on reasonable conditions. Limited Warranty: EXCEPT AS STATED ABOVE IN THIS AGREEMENT, AND AS PROVIDED BELOW UNDER THE HEADING "STATUTORY RIGHTS", THE SOFTWARE IS PROVIDED AS-IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitation of Remedy and Damages: THE LIMITATIONS OF REMEDIES AND DAMAGES IN THE SOFTWARE LICENSE AGREEMENT SHALL NOT APPLY TO PERSONAL INJURY (INCLUDING DEATH) TO ANY PERSON CAUSED BY CREATIVE'S NEGLIGENCE AND ARE SUBJECT TO THE PROVISION SET OUT BELOW UNDER THE HEADING "STATUTORY RIGHTS". Statutory rights: Irish law provides that certain conditions and warranties may be implied in contracts for the sale of goods and in contracts for the supply of services. Such conditions and warranties are hereby excluded, to the extent such exclusion, in the context of this transaction, is lawful under Irish law. Conversely, such conditions and warranties, insofar as they may not be lawfully excluded, shall apply. Accordingly nothing in this Agreement shall prejudice any rights that you may enjoy by virtue of Sections 12, 13, 14 or 15 of the Irish Sale of Goods Act 1893 (as amended). General: This Agreement is governed by the laws of the Republic of Ireland. The local language version of this agreement shall apply to Software downloaded in the EU. This Agreement is the entire agreement between us and you agree that Creative will not have any liability for any untrue statement or representation made by it, its agents or anyone else (whether innocently or negligently) upon which you relied upon entering this Agreement, unless such untrue statement or representation was made fraudulently. ========================================================================== Should you have any questions concerning this Agreement, Or if you desire to contact Creative for any reason, please contact your local Creative subsidiary or write to: Inside U.S.A., Canada, South and Central America, contact: Creative Labs, Inc. Technical Support 1523 Cimarron Plaza, Stillwater, OK 74075 U.S.A. TEL (405) 742-6622 FAX (405) 742-6633 BBS (405) 742-6660 (14400) 8/n/1 24 lines Internet http://www.creativelabs.com (general and product info) http://www.creativehelp.com (technical support) ftp.creaf.com (ftp-related questions ONLY): ftpadmin@creative.creaf.com CompuServe GO BLASTER Email address via Internet: 72662.3046@CompuServe.COM (for tech support, please use http://www.creativehelp.com) TS Operating Hours (U.S.A. Central Time): Mon-Sun 8:00am-12:00am (16 hours) Closed Public Holidays BBS and Automated Tech Support 24 hours operational Customer Service (non-technical issues ONLY) TEL 1-800-998-1000 FAX (405) 624-6780 (Please know what you would like to purchase or have the serial number for your card or kit with you when you contact CS, if possible.) CS Operating Hours (U.S.A. Central Time): Mon-Fri 8am-7pm Closed Public Holidays Customer Assistance and Technical Support Faxback Service (general product info and card and drive diagrams and info) Faxback (405) 372-5227 Customer Assistance (dealer referrals, product spec sheets, etc.) TEL 1-800-998-5227 CA Operating Hours (U.S.A. Central Time) Mon-Sun 8:00am-12:00am (16 hours) Closed Public Holidays Inside Europe, contact: Creative Labs - Ireland Technical Support Ballycoolin Industrial Park Blanchardstown, Dublin 15 IRELAND Internet http://www.cle.creaf.com ftp.cle.creaf.com Note: Inside Europe, if no other fax number is listed please direct faxes to the Ireland number. IRELAND: Tel: +353 1820 7555 Fax: +353 1820 5052 FaxBack: +353 1820 3667 BBS: +353 1820 3784, 1 line (all lines now HST, V32bis, +353 1820 3818, 3 lines Vterbo, V34 / VFast, V34+ 8/n/1) U.K: Tel: +44 118 9344 744 GERMANY: Tel: +49 089 957 9081 FRANCE: Tel: +33 1 3920 0421 BELGIUM: Tel: (02) 71 71 198 DENMARK: Tel: 35 25 94 98 SWEDEN: Tel: (08) 75 19 147 HOLLAND: Tel: +31 1525 78244 NORWAY: Tel: 23 05 04 01 FINLAND: Tel: (09) 22 94 31 01 SPAIN: Tel: (91) 66 25 116 ITALY: Tel: +39 2 57500150 SWITZERLAND: Tel: (01) 21 21 868 AUSTRIA: Tel: (01) 589 244 320 PORTUGAL: Tel: 05055 3066 For European Technical Support ONLY: support@creative-labs.co.uk Inside Asia and anywhere not listed above, contact: Creative Technology Ltd. Technical Support 31, International Business Park Creative Resource, Singapore 609921. TEL (65) 895-4100 FAX (65) 569-6640 BBS (065) 776-2423 Internet http://www.ctlsg.creaf.com ftp.ctlsg.creaf.com E-mail Support: support@ctlsg.creaf.com Operating Hours (Singapore Time): Mon-Fri 9:00am-6:00pm Closed Saturdays, Sundays & Public Holidays Inside Australia contact: Creative Pacific Pty Ltd - Sydney 32-34 Dickson Ave PO Box 835 ARTARMON NSW 2064 Tel (02) 9906 8887 Fax (02) 9906 5577 Tech Support Tel (02) 9906 1544 Tech Support Fax (02) 9906 2388 ShareVision (02) 9906 1918 BBS (02) 9906 8392 (n/8/1, 6 lines, V.FC) Creative Pacific is the exclusive Australian distributor and not a fully owned subsidiary of Creative Technology.