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EtherExpress™ Classic LAN Adapters
EtherExpress 16 Self Help Entry

This is the entry portal to self help for the EtherExpress 16 (sometimes also called the 8/16 LAN adapter). From here you can link to different types of self-help documents.

How can I find out what model adapter I have?

See the Network Adapter & Driver Identification Guide to verify the adapter model that you are using.

How do I find the latest drivers for the EtherExpress 16?

Find the latest drivers on the Software & Drivers page. Download the self-extracting archive file E16DISK.EXE for the files needed to configure and troubleshoot the adapter.

How do I get a replacement for a defective board?

The EtherExpress 16 came with a limited lifetime warranty to the original owner. Details are in the user guide that came with your adapter.

Go to the RMA Request Form page and print the RMA return form you find there. Fill it out and follow the instructions at the top to fax it to the Intel RMA department. You will also need a copy of the proof -of-purchase to show that you are the original owner.

Guide to EtherExpress 16 Basic Troubleshooting

This is a flow-chart approach to troubleshooting, leading you through the steps to determine if your adapter is functional, then leads you through troubleshooting problems in Windows 95, Windows 98, Windows NT 4.0, NetWare servers and DOS (using NetWare ODI drivers to attach to a NetWare server).

Configuring an EtherExpress 16 in Windows 95/98

This is a step-by-step guide that instructs you on how to install your adapter in Windows 95 or Windows 98.

Configuring an EtherExpress 16 in other operating systems

Download E16DISK.EXE and run SOFTSET. Select View README Files. Installation instructions for most operating systems are listed.

Other Troubleshooting Information

See the Troubleshooting page for additional troubleshooting information.

PLEASE NOTE:
This product is no longer being manufactured by Intel. THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL" INFORMATION" LINK BELOW. For information on currently available Intel products, please see www.intel.com and/or developer.intel.com




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