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EtherExpress™ Classic LAN Adapters
EtherExpress 32, 32N and Flash 32 Self Help Entry

This is the entry portal to self help for the EtherExpress 32, 32N and Flash 32 LAN adapters. From here you can link to different types of self-help documents.

How can I get warranty replacement for a defective EtherExpress 32, 32N or Flash 32 LAN adapter?

Interactive telephone support for the Intel® EtherExpress 32, 32N and Flash 32 LAN adapters was ended on April 30, 2000. Intel no longer provides telephone support for this product. World-Wide-Web Forum/Newsgroup and Internet messaging support will continue until at least December 2000. You do have access to all files and drivers on Intel's on-line services.

If you have a defective board, in the United States and Canada you may get a replacement by completing our on-line RMA Request Form. In other countries, you can return the defective adapter to your place of purchase for a replacement.

How can I find out what model adapter I have?

See the Network Adapter & Driver Identification Guide to verify the adapter model that you are using.

How do I find the latest drivers for my EtherExpress adapter?

Find the latest drivers on the Software & Drivers page. Download the appropriate self-extracting archive file for the model you need. Drivers for most operating systems and the files needed to configure and troubleshoot the adapters are on E32DISK.EXE (for the EtherExpress 32), E32NDISK.EXE (for the EtherExpress 32N) and FL32DISK.EXE (for the Flash 32). If the operating system you are using does not include drivers for the EtherExpress 32 or 32N, select the Novell NE3200 instead.

How do I get a replacement for a defective board?

The EtherExpress 32, 32N and Flash 32 came with a limited lifetime warranty to the original owner. Details are in the user guide that came with your adapter.

Go to the RMA Request Form page and print the RMA return form you find there. Fill it out and follow the instructions at the top to fax it to the Intel RMA department. You will also need a copy of the proof -of-purchase to show that you are the original owner.

Configuring an EtherExpress 32, 32N or Flash 32 in most operating systems

Download E32DISK.EXE (for the EtherExpress 32), E32NDISK.EXE (for the EtherExpress 32N) or FL32DISK.EXE (for the EtherExpress Flash 32). Installation instructions for most operating systems are included.

Troubleshooting Information

See the Troubleshooting page for troubleshooting information.

PLEASE NOTE:
This product is no longer being manufactured by Intel. THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL" INFORMATION" LINK BELOW. For information on currently available Intel products, please see www.intel.com and/or developer.intel.com




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