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EtherExpress™ Classic LAN Adapter Support
Last Known Issues

EtherExpress™ 16 LAN Adapter End of Interactive Support Announcement

In May, 1999 Intel announced the discontinuation of interactive support for the EtherExpress™ 16 LAN Adapter. See the End of Interactive Support Announcement for more information.

How will I get support for my EtherExpress 16 adapter now that interactive support is no longer available?

A complete self-help guide to the EtherExpress 16 starts at the EtherExpress 16 Self Help Entry. Here you will find information on warranty replacement, troubleshooting and obtaining the latest software.

EtherExpress™ 32/32N and Flash 32 LAN Adapter End of Interactive Telephone Support Announcement

In February, 2000 Intel announced the discontinuation of telephone support for the EtherExpress™ 32/32N and Flash 32 LAN Adapters. See the End of Interactive Support Announcement for more information.

How do I identify my EtherExpress adapter, and where do I get drivers for it?

Check the Network Adapter & Driver Identification Guide. This will instruct you on how to identify your adapter and give you a link to the correct archive file to download. For the EtherExpress 32, you can select NE3200 from the list of adapters in most operating systems.

Ex10Set returns the error message "ERROR: ADAPTER NOT FOUND

EtherExpress 10 ISA Ex10Set returns,"ERROR:......"

I am getting NetWare server error messages, Do you have a document that explains them?

See the document Common NetWare Server Error Messages.

I get a Window* 95 error message: "Unable to browse the network. The network is not accessible."

Windows 95 install - The system cannot find some files

During the installation of any device, Windows* 95 will ask for the location of the associated files. Sometimes the needed files are included on the Windows 95 distribution media, sometimes they are included with the device and/or third party add-ons.

If, during the installation of an Intel adapter, the Windows 95 installation procedure cannot find a file at the requested location, try pointing it to the root directory of the adapter's installation diskette (e.g., A:\). If that fails, try pointing it to the NDIS directory on the diskette (e.g., A:\NDIS) then the NT directory, then the Win95 directory. If that fails, it may be looking for a Windows 95 file. These are generally located in the Win95 directory of your Windows 95 CD or, if pre-installed on your system, in the C:\WINDOWS\OPTIONS\CABS directory of your hard drive. If the Novell IntranetWare* Client is installed on your system, try pointing it to the diskettes or directories containing those source files. DO NOT skip any files. If the installation procedure still cannot find the needed files, try canceling the installation and insure that your CD-ROM drive is working. Search the source media for the Windows 95 cabinet files. These files have the name WIN95_XX.CAB where XX is a 2 digit number.

Windows 95 - EtherExpress adapter not working with Novell's IntranetWare Client

If your adapter is not working with Novell's IntranetWare Client, consult "Novell IntranetWare* Client Compatibility" to be sure you are using the proper driver for your adapter.

See also the question above titled "Windows 95 error message: Unable to browse the network. The network is not accessible."

Where can I get drivers for my EtherExpress adapter for Macintosh* or Alpha* computers?

Intel network adapter drivers are designed for computers based on Intel architecture. For computers based on other architecture types, consult your system vendor for a listing of supported network adapter cards.

How do I install Window 95 on a client from a server?

When installing Windows 95 to a client from a server, a proper push install procedure should be performed. Consult your Windows 95 Resource Kit for instructions.

Do not install real mode DOS ODI or NDIS drivers, connect to the server and execute the setup program. Windows 95 will detect the existing drivers and install using them instead of the proper enhanced mode Windows 95 drivers. As a simple alternative, consider copying the installation files from the server to the local hard drive. Then reboot the system without the drivers loaded and run the installation from the hard drive.

PLEASE NOTE:
This product is no longer being manufactured by Intel. THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL" INFORMATION" LINK BELOW. For information on currently available Intel products, please see www.intel.com and/or developer.intel.com




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