Internet Browser Issues
If you experience any of the problems below while using the product, please check the following. There may not be a problem with the product.
- Some parts of a particular website are not visible when I am using the Internet.
- The Web Browser supports only HTML5 media, it does not support Flash Plug-in.
- The Web Browser does not support plug-in installation.
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On the Web Browser, it may not be possible to play media files in formats other than
: JPEG / PNG / GIF - You cannot save attachments or images.
- The Internet browser automatically shuts down when I visit a website.
- The Internet browser may be forced to shut down if the available memory size is not sufficient to accommodate the image information for a website.
- When watching a video in Web Browser, the video is forced off.
- You may be able to fix this by setting Settings Adaptive Streaming using JavaScript to Off in Web Browser. The setting is not applied to tabs that were open before the change, and is only applied to tabs opened after the change.