FAQ - CyberCafe Billing
Software
1. There is 'Not Ready' status at the right top
of the client screen?
2. The client
is not connecting to server program and I want to close the client program.
How?
3.
The default charges for browsing seems to be Re.1 per Minute. How
to change it to suit my cyber cafe's price structure?
4.
I do not want to use the password as www.easybrowsing.com. I want
to change the password to my own because it is known to
many and they can manipulate the software?
5.
I have finished testing the software. How to uninstall?
6.
My cafe has two different charges. We charge less during
'Off-Peak' hours. Do you support this?
7.I
have logged in the client machine by entering my name. How to logout?
8.
How to bill the customer after he has logged out from his client
machine?
9.
I have some more questions. Please let me know whom I should
contact?
* To obtain the recent copy of this faq, please visit www.easybrowsing.com/download.htm
1. There is 'Not Ready' status at the right
top of the client?
You may use the Settings => Advanced menu in the client screen, to instruct
the client program to find in which machine the server program is running.
You may instruct either IP-number of the server or its Machine Name. If you
prefer IP-number, then the server must have a static-ip-number. If the server is
assigned a dynamically assigned IP-Address, you may prefer 'Machine-Name'. However,
please check the following command in the client program's dos window. PING
<server-machine-name>
2. The
client is not connecting to server program and I want to close the client
program. How?
The server program must be running before running the client
program. Please also use the PING command and check whether the client is able
to access the server.
Please use the following
menus, in the server module.
Schemes -> Walk-In(Pay-After-Use).
for the demo copy, use the password, www.easybrowsing.com and change the
Table (Minutes Vs Charges)
as per your requirement. Please note that you
have to enter the charges for every minute, starting from Minute1 as follows:
Minutes
Charges
1
10
2
10
.
.
4. I do not
want to use the password as www.easybrowsing.com. I want to
change the password to my own because it is known to many
and they can manipulate the software?
Only the registered users can enjoy this facility. For the registered
version,
please contact: Admin@easybrowsing.com
5. I have
finished testing the software. How to uninstall?
As you normally uninstall other programs, go to
control panel, use add/remove menu to uninstall.
6. My cafe
has two different charges. We charge less during 'Off-Peak'
hours. Do you support this?
Yes. It is possible. Please refer the menu in the server,
Scheme->Walk-In-Special
7. I have
logged in the client machine after entering my name
The
login/logout window must have been minimized at the bottom,
please click it to maximize and logout. You may also notice a timer window
in the system tray.
8. How to
bill the customer after he has logged out from his client
machine?
In the
Server program, the starting and finishing time must have been
recorded and his session is waiting to be billed. Double-Click on the customer's
session. A customer might have used more than one machine
and thus may have more than one session. To select more than
one session for billing, press 'spacebar' on those sessions and press 'B'.
9. I have
some more questions. Please let me know to whom I should contact?
Please contact: Admin@easybrowsing.com