Creative Labs CD Kit (250-0200/01/02) Tech. Support Faxback Doc. # 2899 Discovery CD 16 NORTH, CENTRAL, AND SOUTH AMERICA If you need technical assistance, call 405-742-6622. Technical support is available seven days a week from 8:00 a.m. to 10:00 p.m., Central time. When you call, have the following information ready: Your computer's CPU type and speed (for example, 386/33) Amount of memory in your computer Name of memory management utility you are using (for example, QEMM or HIMEM) Type of VGA card you are using Type of add-in cards (for example, SCSI controller) you are using Version of DOS you are using Version of Windows you are using You can get copies of the latest program an driver updates from Creative Labs' bulletin board. The bulletin board is open 24 hours a day. Call 405-742-6660. Use these modem settings: Baud rate 300 to 14400 (V.32/V.42 bis) Data bits 8 Parity none Stop bits 1 You can also send us a FAX at 405-742-6633 or write us at: Technical Support Creative Labs, Inc. 1523 Cimarron Plaza Stillwater, OK 74075 If you write or FAX us, include a description of the problem you are having and the information listed above. OUTSIDE NORTH, CENTRAL AND SOUTH AMERICA If you live outside North America, Central America, or South America, call us at 65-870-0433 for technical support. You can also send us a FAX at 65-773-0353 or write us at: Technical Support Department Creative Technology Ltd. 67 Ayer Rajah Crescent, #03-18 Singapore 0513 If you write or FAX us, include a description of your problem and the information listed above. You can get copies of the latest program and driver updates from Creative Technology's bulletin board. Call 65-776-2423. (ALL/all-06/20/94)