ET-143 (430-0596) Operation Faxback Doc. # 6358 To answer calls or make calls using manual dialing, use the phone the way you use any regular phone. You can also make calls using memory dialing, memory chain dialing, or redialing. MEMORY DIALING To dial numbers stored in memory, lift the handset, press MEMORY, and then press the two-digit memory location code for the number you are calling. MEMORY CHAIN DIALING You can make a call using more than one memory location. Use chain dialing for special services, such as alternate long-distance and bank- by-phone. To make a call using the numbers you previously stored in memory, lift the handset, press MEMORY, and enter the two-digit memory location number for the special service. Then, depending on your service, either enter your personal identification number or press MEMORY and the two-digit memory location number for the phone number. Then, enter or press the other number. REDIALING The redial memory holds up to 31 tone digits and 32 pulse digits, so it can store long-distance numbers as well as local numbers. To redial the last number dialed, pick up the handset and press PAUSE/ REDIAL. The phone dials the number. If the last number you dialed includes a change from pulse to tone dialing, you can also press the PULSE/REDIAL to redial that number regardless of the PULSE/TONE switch's setting. Note: If you dial more than 31 tone digits or 32 pulse digits, your phone will not store that number. PUTTING A CALL ON HOLD To place a call on hold, tell the person on the phone that you are placing them on hold. Press HOLD. The HOLD indicator lights. Then, do one of the following: Set the handset on its cradle. The call does not disconnect. To release the line from hold and continue your phone conversation, pick up this phone's handset or another phone's handset that is on the same line. Hold the handset or set it next to the phone. You might hear the party you called, but he or she cannot hear you. To release the line from hold and continue your phone conversation, press and release the phone's switchhook. USING FLASH Many special phone services require a 0.7 second switchhook signal. The FLASH button provides the electronic equivalent of a switchhook operation. For example, if you have call waiting (a special service available from some phone companies), you can put a call on hold and take a second incoming call on the same line by pressing FLASH. Press FLASH again to return to the first call. Notes: If you do not subscribe to a special service that uses the switchhook signal, do not press FLASH during a call. If you press FLASH, your call might be disconnected. You can store the flash command at the beginning of a memory location. However, the redial memory does not store the flash entry or any digits after the flash entry. USING TONE SERVICES ON A PULSE LINE If you have pulse, services, you can still use special services that require tone signals, such as bank-by-phone, by following these steps: 1. Call the service using pulse dialing. 2. When the service answers, set PULSE/TONE MODE to TONE. 3. Follow the normal procedure for the special service you are using. Any additional numbers you dial are dialed with the tone signal. Set PULSE/TONE MODE to PULSE after your call. (LB/smc-04/20/94)