TAD-512 (430-0751) Troubleshooting Faxback Doc. # 6443 Refer to the following problem-solving information to find possible causes and remedies for various problems with the TAD. Problem Cause and Remedy The TAD does not There is a bad power connection. Check the AC answer. adapter and reconnect it, if necessary. There is a bad phone line connection. Check the telephone cord and reconnect it, if necessary. The TAD is not in the answer mode. Press ANSWER so the ANSWER indicator lights. Or, set the TAD to the answer mode by remote. See "Remote Answer-On." The outgoing announcement cassette is not installed. Install the cassette. The TAD sounds 8 The incoming message tape is full. Play the new beeps when it an- messages. Then rewind the tape to the beginning swers a call and of the new messages or to the beginning of the hangs up after 7 tape, and set the TAD to answer calls. seconds. The TAD does not The incoming message cassette is not installed. record callers' Install the cassette. messages. The incoming message tape is full. Play the messages, rewind the tape, and set the TAD to answer calls. The outgoing There was a pause of more than 2 seconds in the announcement tape outgoing announcement, or the outgoing stops in the middle. announcement tape reaches the end while you recorded the announcement. Re-record the announcement. The recorded sound Outgoing Announcement-You were too close to is distorted. the microphone or spoke too loudly. Re-record the announcement and speak in a normal voice about 12 inches away from the microphone. Outgoing Announcement The tape heads are dirty. Clean the heads using and Incoming Message an audio tape head cleaning kit (available at your local Radio Shack store). The tape is worn out. Replace the cassette. The TAD does not You waited longer than 7 seconds to enter a accept the remote digit of the code. security code. The code is incorrect. The code reset to 111 (the default) because of a long power failure. ERROR INDICATIONS The TAD gives you one or more of the following error indications under certain conditions: Eight short beeps sound. The ANSWER indicator flashes three times continually. The ANSWER indicator flashes continuously. The indications occur when: There is jammed tape. There is broken tape. (The error indication might start 5 minutes after the tape breaks.) The outgoing announcement or incoming message tape reaches the end during recording. You press ANSWER when no outgoing announcement cassette is installed. To clear the error indication, press STOP. Then correct or replace the cassette, or take the necessary measures for proper operation. See "Indicator Summary." (LB/smc-04/29/94)