HS-229  (430-0182)            Troubleshooting         Faxback Doc. # 6479

If the HS-229 Telephone ON-THE-EAR Headset is not working as it should,
follow the suggestions below to see if you can eliminate the problem.
If you cannot, take the unit to the local Radio Shack store for
assistance.

   Symptom                        Check to be sure that:

   Trouble transmitting           SELECT I/II/III is set correctly.
   (caller has trouble hearing    The microphone is adjusted correctly.
   you), but receives OK.         The headset amplifier's battery is not
                                  weak.

   Trouble receiving or           The headset is securely connected to the
   headset does not work at       headset amplifier.
   all.                           The headset amplifier is securely
                                  connected to the phone.
                                  The headset amplifier's battery is not
                                  weak.
                                  The phone line is working.
                                  The phone is working.

THE FCC WANTS YOU TO KNOW

In the unlikely event that the HS-229 causes problems on the phone line,
the phone company can temporarily discontinue your service.  If this
happens, the phone company attempts to notify you in advance.  If advance
notice is not practical, the phone company notifies you as soon as
possible and advises you of your right to file a complaint with the FCC.

Also, the phone company can make changes to it lines, equipment,
operations, or procedures that could affect the operation of this unit.
The telephone company notifies you of these changes in advance, so you
can take the necessary steps to prevent interruption of your telephone
service.

This unit might cause TV or radio interference when it is operating
properly.  To determine whether this unit is causing the interference,
disconnect the unit.  If the interference goes away, the unit is causing
the interference.  Try to eliminate the interference by:

Moving the unit away from the receiver.

Contacting the local Radio Shack store for help.

If you cannot eliminate the interference, the FCC requires that you stop
using the headset.

LIGHTNING

Most phones have built-in protection circuits to reduce the risk of
damage from surges in telephone and power line currents.  These
protection circuits meet or exceed the FCC requirements.  However,
lightning striking the telephone lines or power lines can damage the
HS-229 and the phone it is connected to.

Lightning damage is not common.  Nevertheless, if you live in an area
that has severe electrical storms, we suggest that you disconnect the
phone during storms to reduce the possibility of damage.

(CJD/smc-05/16/94)