ET-493  (430-0575B)           Troubleshooting          Faxback Doc. # 6515

We do not expect you to have any problems with the phone, but if you do,
the following guidelines might help.  If you still have problems, take the
phone to your local Radio Shack store for assistance.

If interference is severe, try the following:

    Press CH to change the channel.

    Keep the handset away from interference sources such as computers,
    remote control toys, wireless microphones, wireless alarm systems,
    wireless intercoms and room monitors, fluorescent lights, and
    electrical appliances.  If the interference is severe, turn off the
    interfering device.

If the range decreases, try the following

    Fully extend the base's antenna in a vertical position.

    Return the handset to the cradle and recharge the battery.

    Be sure neither antenna is touching a metal surface.

If the phone does not work, try the following:

    Be sure RINGER is set to LO or HI.

    Move the handset closer to the base.

    Be sure the phone line cord and AC adapter are correctly and securely
    connected.

    Fully extend the base's antenna in a vertical position

    Be sure the handset's battery is charged.  (If the battery is too low,
    it does not have enough power to light the LOW BATT indicator.)

    With RINGER set to LO or HI return the handset to the cradle to reset
    the access-protection code.

The phone has a special circuit that protects it from static discharge.
The circuit turns off the handset if it receives a static discharge.  If
the handset stops working, turn it off for a few seconds to reset this
circuit.  Then set RINGER to LO or HI and return the handset to the
cradle.

If someone picks up another phone on the same line, the volume might drop
or you might hear unusual sounds.  If this happens, hang up the other
phone.

If the phone does not work or works poorly, check the connection to the
phone line.  If the call is noisy, hang up and redial the number.  If you
still have problems, disconnect the phone.  If other phones on the same
line work properly, the fault is in this phone or its installation.  If
you cannot find the problem, take the phone to your local Radio Shack
store for assistance.

(BR/all-07/12/94)