ET-475  (430-0572B)            Troubleshooting         Faxback Doc. # 7329

We do not expect you to have any problems with the phone but if you do,
the following guidelines might help.  If you still have problems, take the
phone to your local Radio Shack store where our personnel will assist you.

The phone has a special circuit that protects it from static discharge.
The circuit turns off the handset if it receives a static discharge.  If
the handset stops working, turn it off for a few seconds to reset this
circuit.

If someone picks up another phone on the same line, the volume level
might drop or you might hear unusual sounds.  If this happens, hang up the
other phone.

If your phone does not work or works poorly, check the connection to the
phone line.  If the call is too noisy, hang up and redial the number.  If
you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot locate the problem, take the phone to your local Radio Shack
store where our personnel can assist you.

If interference is severe, try the following:

    If you receive interference from another cordless phone, you can
    exchange your phone for one with a different operating frequency, if
    you return it within 30 days of the date of purchase.

    Keep the handset away from interference sources such as computers,
    remote control toys, wireless microphones, wireless alarm systems,
    wireless intercoms and room monitors, fluorescent lights, and
    electrical appliances.  If the interference is severe, turn off the
    interfering device.

If the range decreases, try the following:

    Fully extend both antennas, and place the base's antenna in a vertical
    position.

    Return the handset to the cradle, and recharge the battery.

    Be sure neither antenna is touching a metal surface.

If the phone does not work, try the following:

    Be sure POWER is set to ON.

    Move the handset closer to the base.

    Be sure the phone line cord and AC adapter are correctly and securely
    connected.

    Be sure the battery is charged.  (If the battery is too low, it does
    not have enough power to light the BATT LOW indicator.)

    Fully extend both antennas, and place the base's antenna in a vertical
    position.

    With the handset turned on, return the handset to the cradle for 5
    seconds.  This resets the security access code.

(br/all-8/11/94)