System 411  (430-0456A)           Operation            Faxback Doc. # 7409

Follow these steps to place a call.

1.  Before you place a call, be sure to check the line-status indicators
    to select a line that is not in use.  Lift the handset.

2.  Press the appropriate LINE button.  The corresponding line-status
    indicator lights.

3.  Place the call as you would with a regular telephone.

Note:  In the pulse mode, there is a short after you enter the numbers.

ANSWERING A CALL

Follow these steps to answer an incoming call.

1.  Lift the handset.

2.  Press the line button with the rapidly blinking line-status indicator.
    Then begin conversation.

3.  Hang up the handset to disconnect the call when you finish your
    conversation.

USING HOLD

Follow these steps to place a call on hold.

1.  Without hanging up, press HOLD.  The line-status indicator for that
    line blinks slowly to indicate that the call is on hold.

2.  Press the desired LINE button to access another line.  Now you can
    place a call or talk to the party on that line.

    Note:  BE sure to put the first call on hold before you press the
           other line button.  Otherwise, the first call is disconnected.

3.  If necessary, you can also put the second call on hold, by pressing
    HOLD again.  The two status indicator blink slowly to indicate that
    these lines are on hold.

Repeat the above process to place all the rest of lines on hold (as
necessary).

4.  To release a call from hold, lift the handset and press the line
    button for the line indicating a hold status.  You can resume your
    conversation on that line, and any other on-hold calls remain on
    hold.

5.  To hang up the line you are currently using and leave another line
    on hold, place the handset in the cradle without pressing HOLD.

You can access any line indicating a hold status at other extension
phones.

Caution:  If you have call waiting, a call placed on hold might disconnect
          when a call-waiting signal comes in.

USING THE INTERCOM

Press INTERCOM to place and answer intercom calls.  This also enables you
to transfer calls between other extensions telephones.

Before using the intercom, be sure to check the condition of the INTERCOM
indicator.  If the indicator is on, the intercom is currently in use.  If
the INTERCOM indicator is off, you can place an intercom call.

Paging With the Intercom

1.  Pick up the handset and press INTERCOM.  The INTERCOM indicator
   lights.

2.  Speak into the handset.  Your voice is heard on all of the extension
    phone speakers.  Page the person to whom you wish to speak and wait
    for that person to answer your intercom call.
    When he/she answers your intercom call, the INTERCOM indicators on all
    of the extensions light.

3.  To end an intercom page, hang up the handset.  When the person with
    whom you spoke hangs up, the INTERCOM indicator goes out.

Answering an Intercom Page

1.  Pick up the handset and press INTERCOM to answer an intercom call.
    The INTERCOM indicators on all of the extensions light.

2.  When you finish your conversation, hang up the handset.

Note:  When one station answers an intercom call, all other stations
       are locked out of the intercom call.

Answering a Page While Talking on Another Line

You can still hear an intercom page during a regular phone call.  To
answer a page during a telephone conversation;

1.  Press HOLD to put the regular call on hold.

2.  Press INTERCOM to answer the page.

3.  After talking to the person who paged you:

    a.  Press the original line button to go to your original phone call.

    b.  Press another line button to pick up another line.  Then press the
        original line button to resume the first call.

Transferring a Call

If a caller asks to speak to someone at another extension, use the
intercom to page the other person.

1.  Press HOLD to place the call you want to transfer on hold.

2.  Press INTERCOM.  The INTERCOM indicator lights.

3.  Page the person being called.

4.  When the person answers the page, tell him/her which line to answer.

5.  To end the intercom page, hang up the handset.

USING DND (DO NOT DISTURB)

Use the DND button when you do not want to be disturbed with any incoming
calls or pages.  When you press DND, the DND indicator lights and your
telephone does not ring for incoming calls.  Also, you do not hear
paging announcements.  You can still place outgoing calls, answer calls,
or make intercom pages from your telephone.

To release DND, press DND again.  The indicator turns off and you can
receive calls or hear pages.

USING REDIAL

You can automatically redial the last number dialed by pressing REDIAL
after lifting the handset and selecting a line.

Because the redial memory holds up to 31 digits, it can store long
distance numbers as well as local numbers.  To use redial, lift the
handset, press any line button, and press any line button, and press
REDIAL.  The redial memory number is replaced each time you dial a new
number on each line.

When the telephone redials, it uses the mode (tone/pulse) in which the
number was entered, regardless of the current mode setting.

You can use REDIAL to redial a number on a line other than the one you
originally dialed it on by pressing a different LINE button.  You cannot
use REDIAL to redial a call from another extension phone.  Each extension
phone has its own redial memory.

Note:  After the phone finishes redialing you can dial more numbers.
       Additional entries are added to the redial memory, up to the
       31-digit memory capacity.

USING FLASH

Many special phone services require a switchhook signal.  The FLASH button
provides the electronic equivalent of a switchhook operation.  You must
use your telephone's FLASH button for such signals because pressing down
on the switchhook disconnects the call.

For example, if you have call-waiting, take a second incoming call on
the same line by pressing FLASH.  Pressing FLASH again lets you alternate
between calls.

Notes:  If you do not subscribe to call-waiting, do not press FLASH during
        a call.  This might disconnect the call.

        FLASH entries are not stored in redial memory.

USING TONE SERVICES WITH A PULSE LINE

Some special services, such as alternate long distance or bank-by-phone,
require tone signals for communication.

If you have pulse service, you can still use these special tone services.
Move the TONE/PULSE MODE switch to TONE.  You can move this switch to the
TONE position when entering a number for the special service.  All digits
that you enter after moving the switch are sent as tone signals.

USING THE * and # BUTTONS

You can use the * and # buttons in the tone mode with some special
services.  Check with your telephone company or any special service,
such as bank-by-phone, for the functions of these buttons.

Note:  The * and # buttons have no function in the pulse mode.

(LB/all-08/23/94)