System 411  (430-0456A)          Troubleshooting       Faxback Doc. # 7412

If your telephone is not operating properly, review and check the
following.  Doing so can save you time and expense.

Be sure the telephone is properly connected to the telephone line.

Be sure the TONE/PULSE MODE switch is set correctly.

Be sure the LINE MODE switches are not set to A.

Be sure you have pressed the appropriate LINE button after lifting the
handset.

Be sure the AC adapter is properly connected.

Be sure all of the telephone's RF CARRIER switches are set to the same
position.

Be sure you have connected the same telephone number to each line at every
station.

If the telephone's volume level drops or it begins to make strange sounds,
check tp see if other phones have been picked up on the same line.  The
telephone might not operate when other phones are active on the same line
in areas with low telephone voltage.  Hanging up the other phones should
correct the problem.

If you occasionally hear other conversations during your calls, this is
normal on some telephone networks.  If the problem is frequent, ensure
that the telephone jacks were wired correctly, using twisted-pair
telephone cable.  This crosstalk occurs if you use flat, modular telephone
cable for an extension over 25 feet.  Wiring the jacks correctly, using
the recommended type telephone cable, should correct the problem.

IF YOU STILL HAVE PROBLEMS

Disconnect the telephone immediately.  If other phones on the same line
function properly, the problem is in the telephone or its installation.
If you are unable to locate the problem, bring the telephone to your
local Radio Shack store for assistance.

LIGHTNING

The telephone has built-in protection circuits to reduce the risk of
damage from surges in (telephone and power) line current.  These
protection circuits meet or exceed the FCC requirements.  However, 
lightning striking the telephone or power lines can damage your telephone.

Lightning damage is not common.  Nevertheless, if you live in an area
that has frequent electrical storms, we suggest that you unplug your
telephone during storms to reduce the possibility of damage.

(LB/all-08/23/94)