Troubleshooting

This page describes common problems you may encounter when installing or running Apocalypse 3D.

Click the bullet below for the solution.

	The application display is corrupted.
	The Start menu and Windows menus contain corrupted text, or text is missing.
	When running an application that uses PowerSGL or Direct3D, the system freezes or restarts.
	I am not given the D3D Hal option with the D3D demos.
	When running an application that uses PowerSGL the system restarts.
	The Use Hardware Accelerator option within an application is grayed out.
	When using Apocalypse 3D with AWARD BIOS and the S3 968 or 868 chipset the system crashes.

The application display is corrupted.

Your graphics system may not support the required DirectX version. Reinstall DirectX from the Apocalypse CD-ROM, which you can do through the Drivers option on the Apocalypse Home Page. If the problem persists, contact your graphics card vendor.

The Start menu and Windows menus contain corrupted text, or text is missing.

After playing a game in 8-bit display mode, your computer has changed from 8-bit to 16-bit display mode automatically, which your display driver may not be able to support.

Restart your computer in 16-bit mode. Refer to the documentation supplied with your graphics card if you need help with this.

To avoid this problem in future, your PC should be in a 16-bit display mode before playing a game.

When running an application that uses PowerSGL or Direct3D, the system freezes or restarts.

You may have installed Apocalypse 3D into a PCI bus slot that does not have bus-mastering capability. Install the card into a slot that supports bus-mastering.

I am not given the D3D Hal option with the D3D demos.

Ensure that you have the DirectX graphics drivers installed, and that your computer is in a display mode greater or equal to 16 bits per pixel (65,536 colors). If your system reportean Invalid Page Fault or a General Protection Fault, restart your system.

When running an application that uses PowerSGL the system restarts.

The display driver may not support buffer flipping. To support flipping the amount of free off-screen memory must be greater than the current on-screen memory.

The Use Hardware Accelerator option within an application is grayed out.

The application is currently set to run in a graphics resolution that cannot be accelerated by Apocalypse 3D. Setting the application’s graphics mode to a lower resolution mode makes the check-box available.

Apocalypse 3D is not being recognised by the system. If you have sufficient technical knowledge, check that it is in System Properties, check the BIOS, IRQ allocations etc, otherwise contact VideoLogic through one of the points listed in the technical support section of the user guide.

When using Apocalypse 3D with AWARD BIOS and the S3 968 or 868 chipset the system crashes.

Try changing the memory allocation for the Apocalypse 3D card to a range outside the 64 MB used by your graphics card.

Disabling Render Overlap will make the MageSlayer gameplay slightly slower.